Talk to a human
Every address below is monitored and answered within one business day. If you want the fastest path to something concrete, book a demo — we will run a real submission from your own book.
Where to send what
Five routes, all monitored, all answered within one business day.
Sales and demos
[email protected]Pricing, a demo on your own submissions, or whether we are a fit for your program. The fastest route is the demo form — it reaches the same place with the context already filled in.
General enquiries
[email protected]Anything that does not fit the other boxes. This is the address to use if you are not sure who you need.
Existing customers
[email protected]Operational questions, an integration issue, or something that looks wrong in the review queue.
Security and vendor review
[email protected]Security questionnaires, due-diligence packs, sub-processor questions, or reporting a vulnerability. See our data processing agreement and sub-processor list first — they answer most of it.
Privacy and data requests
[email protected]Data subject requests, deletion requests, and questions about how submission data is handled.
Or skip the email
The demo form routes to the same place with your context already attached, which usually saves a round trip.
Book a demoGetting in touch, answered
How quickly do you respond?
Within one business day for every address on this page. If you have not heard back in that window, something has gone wrong on our side and it is worth resending.
We need security documentation before we can talk. Where is it?
Our data processing agreement and current sub-processor list are published on this site, and both are linked from the footer. For a completed security questionnaire or anything not covered there, email [email protected].
Can we test on our own submissions before committing?
Yes, and we recommend it. Standard evaluation runs your real historical submissions through the pipeline so you get an accuracy figure on your own documents rather than on our demo set.
Do you work with brokers outside the United States?
The product is built around US commercial lines — ACORD forms, US carrier loss-run formats, VIN decoding, and US policy administration systems. Talk to us if you are elsewhere, but be aware that is the shape of what exists today.
Book 30 minutes
A real submission from your book, run through the full pipeline while you watch. You will see what is extracted, what is confident, and what gets flagged.
Book a demoNo sales pressure. We confirm within one business day.