Policy administration system (PAS)

Common systems in the US commercial market include Vertafore IMS, Guidewire PolicyCenter and Dayd ALIS, alongside a long tail of proprietary and legacy platforms. Most organisations have one, and moving off it is a multi-year undertaking.

This is why intake automation is judged largely on where it puts the data. A tool that extracts data accurately but leaves it in its own interface has moved the problem rather than solved it: someone still has to get the values into the system of record. The useful integration point is a structured write into the existing platform.

It also explains why integration status is a material buying question rather than a technical footnote. An intake system that cannot write to your policy administration system is, from an operations perspective, an incomplete product.